Warranties & Returns

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For the best deals in audio equipment, browse our site or use the menus below to jump to component you want.

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About Our Store:
Our goal at Harman Audio is to provide high-end audio and video components at the best possible value. If for any reason you are not satisfied with your purchase, please let us know by calling our customer service line at 1.516.682.6438 or by sending us an e-mail.

If you need help purchasing parts please email us at parts@harman.com.

What is a Special?
These are products that are reduced in price due to small physical imperfections, damaged packaging or unused returns from our dealers, or because they are no longer in production. All of them meet our original specifications and unless specifically noted otherwise, carry the original factory warranties.

Since the availability of this category of products changes constantly, we only show what is in stock at the time you are looking at this site. Since, we are unable to predict which and how many products we will have available the next time you come back, we are unable to offer the following:

Rain checks
Special orders
Layaways, Deposits or Holds

What is a Current Model?

Products with our latest technologies and brand new
(not remanufactured).

Return Form

Warranties | Our Store Policies | Privacy Policy

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For information on our 30-day money-back guarantee, please take a moment to read our Store Policies.

If you would like to return a product, please enter your information in the form below. By submitting this form, you will send an e-mail to a customer service representative who will contact you about your request.

Service Station Locators for:

JBL Home JBL Car

Infinity Home Infinity Car

Harman Kardon


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	Name (required):
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	Model number (required):
	Return quantity (required):
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	Reason for return (required):
	Serial number (required): Located on shipping label.
	Packaged by (required): Located on shipping label.
	Quality Inspected By (required): Located on shipping label.