Warranty Information

The following section provides all product warranty information. Files are in PDF format you will need Adobe® Acrobat® Reader® to read them.

Harman Kardon Home Audio Warranties:
General Warranty (pdf)
5-Year Loudspeaker Warranty (pdf)
1/5-Year Warranty (pdf)

Infinity Mobile Audio Warranties:
Amplifier Series
Kappa Series Amplifier Warranty - 3 Years (pdf)
Reference Series Amplifier Warranty - 1 Year (pdf)

Component Series
Kappa Component Series Warranty - 3 Years (pdf)
Reference Component Series Warranty - 1 Year (pdf)

Component Systems Series
Kappa Component Systems Series Warranty - 3 Years (pdf)
Reference Component Systems Series Warranty - 1 year (pdf)

Loaded Enclosure Series
Reference Loaded Enclosure Warranty - 1 Year (pdf)

Marine Series
Marine Series Warranty - 1 Year (pdf)

Multi-Element Series
Kappa Multi-Element Series Warranty - 3 Years (pdf)
Reference Multi-Element Series Warranty - 1 Year (pdf)

Basslink Series
Basslink Series Warranty - 1 Year (pdf)

Kappa Series Subwoofer
Kappa Series Subwoofer Warranty - 3 Years (pdf)

Reference Series Subwoofer
Reference Series Subwoofer Warranty - 1 Year (pdf)

Infinity Home Audio Warranties:
TSS Series
TSS Series Passive Speaker Warranty - 5 year warranty (pdf)
TSS Series Complete System Warranty - 5 years speakers / 2 years electronics (pdf)

CS Series
CS Series Warranty - 5 years (pdf)

Outdoor Series
Outdoor Series Warranty - 5 years (pdf)

Primus Series
Primus Series Passive Speaker Warranty - 5 years (pdf)
Primus Series Powered Subwoofers - 5 year on speaker / 2 years on electronics (pdf)

ERS Series
ERS Series Passive Speaker Warranty - 5 years (pdf)

JBL Home Audio Warranties:
1-Year/5-Year Warranty (pdf)
5-Year Warranty (pdf)
1-Year Warranty (pdf)

JBL Mobile Audio Warranties:
1-Year/5-Year Warranty (pdf)
1-Year Warranty (pdf)

Returns

Service Station Locator

Service on JBL, Harman Kardon or Infinity product is available at our authorized service centers. If you need repairs, please use the links below to go to our online service station locator. Please contact Customer Service for Multimedia products.

Harman Kardon Service Station Locator

Infinity Home Service Station Locator

Infinity Car Service Station Locator

JBL Home Service Station Locator

JBL Car Service Station Locator

You can contact Harman Audio Customer Service via phone:
877-871-6755  (Mon-Fri 8:00AM - 8:30PM ET, Sat 8:00AM to 5:30PM ET, Sun Closed) or send an email