JBL

JBL Link 20

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Item# JBLLINK20BLKAM
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$199.95199.95 each
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General Specifications

Output power (W) 2 x 10
Music playing time (hrs) 10

Dimensions

Dimensions (in) 3.66 x 3.66 x 8.26
Dimensions (cm) 9.3 x 9.3 x 21
Weight (kgs) 0.95
Weight (lbs) 2.09

Control and Connection Specifications

Bluetooth version 4.2

Battery

Battery capacity (mAh) 6,000
Charging time (hrs) 4.5

Features

Waterproof Yes
Google Assistant Yes
Bluetooth Yes
Wi-Fi support Yes
Auto-power off Yes
Multi-room Support Yes
Chromecast Built-in Yes
  • 1 x JBL Link 20
  • 1 x USB cable
  • 1 x USB adapter
The JBL Link 20 is a voice activated portable speaker with Wi-Fi and Bluetooth® enabled that delivers rich stereo sound. It has the Google Assistant built-in. It’s your own personal Google. Always ready to help. You can ask it questions. And tell it to do things. The more you use it, the more useful it gets. Just start with “Ok Google” – a simple voice request triggers your JBL Link 20 to play music, podcasts or radio from services like Google Play Music, Spotify, Pandora and more. This compact speaker is powered by a 6000mAh rechargeable Li-ion battery that offers 10 hours of continuous, high-quality audio playtime. Sporting durable, waterproof fabric materials, JBL Link 20 is ready to take the party everywhere. And with the Chromecast built-in, you can instantly start streaming to JBL Link 20 from your favorite music apps.

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1 Year

Products purchased online or from an authorized local retailer and under warranty may qualify for an exchange with a valid receipt.

Purchases made from an unauthorized dealer will not be eligible for exchange.

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JBL Link 20 is rated 3.6 out of 5 by 160.
Rated 5 out of 5 by from Portable smarts and great sound! To start off, I'll just say the Link 20 is an excellent speaker in and off itself. The sound is excellent, theres no real distortion at higher volumes and those higher volumes are pretty satisfyingly high. So as someone who straight loves their (rock) music, its already brilliant. The addition of Google smarts to this speaker is the icing on the cake as far I'm concerned. Its great to have all those features and to be able to comfortably shift that functionality to whichever room I want, along with my music. So to cap it off, I'd definitely recommend this speaker to anyone looking to get a smart speaker but also better sound. [This review was collected as part of a promotion.]
Date published: 2017-11-30
Rated 1 out of 5 by from Crackling sound! First of all, the speaker if working properly id give it an average 4, not too much bass, on top of that, i hear a crackling sound no matter what the source is (bluetooth or spotify or google play music) and only when playing music, not sure whats wrong really, is it internal wiring? Is it defected? And very very poor documentation, how do we reset this thing?! I called jbl support and nothing! I tried the chat fearure, no available agents! I emailed them 2 times! Not a single response! Such a shame i thought come on its JBL!
Date published: 2017-12-01
Rated 5 out of 5 by from Portable Home Powerhouse I picked up a link 20 as soon as i could find one. I already have 2 Google Home units in the house for music and home control uses. The wireless ( in all meanings) capability allows me to take the functionality anywhere. The patio for brunch or the garage when working on a project. Anywhere I have Wi-Fi. The sound is quite good and so far has functioned just like my Google Home units just more portable. Good Job JBL
Date published: 2017-10-19
Rated 5 out of 5 by from Excellent Product I used JBL for almost a year and wanted to buy a new set for my husband. The sound quality is amazing, soothing and the google integration is the best. On top of it, The best price for the best product. I bought as a christmas gift and the shipping was free. I love JBL.
Date published: 2018-01-02
Rated 5 out of 5 by from Deep Bass and crisp sound overall We added this to our T-Mobile account to make up for the Tap we bought last year. This speaker exceeded all of our expectations in terms of how well it projected the sound and that we can link it to similar devices. Excellent buy!
Date published: 2018-06-03
Rated 5 out of 5 by from Great Speakers I used radio streaming, I listen to my favorite christian radio station from Cleveland, Ohio while I am in Dayton, Ohio.
Date published: 2018-03-03
Rated 5 out of 5 by from Job done right the first time. Got the new speaker for my swimspa. Water and wet hands required something hands free and water proof. I'm a Google guy so this is perfect. Responsive to my voice commands and sounds clear and thump when playing music. Excellent choice if you need something by the pool, jacuzzi, shower... anyplace that might get wet. Wonderful product. Maybe some colors or even floating in next model?
Date published: 2018-07-23
Rated 5 out of 5 by from My New Best Friend Awesome and love the google assistant! Incredible!
Date published: 2018-02-07
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I've had my JBL link 20 for about a year. I didn't use it for several months and recently pulled it out and it wouldn't work. I charged it and it worked but the following day wouldn't turn on. I haven't been able to get it to respond since. Any suggestion

Asked by: Anonymous
Hi there, since the Link 20 wouldn't turn on, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Answered by: Mario at Customer service
Date published: 2019-07-16

Can I cast audio from my laptop to JBL link 20?

Asked by: dewshrs
Hi there, thanks for reaching out. You can cast your audio from your laptop to our JBL Link 20 as long as they're connected to the same network.
Answered by: Mario at Customer service
Date published: 2019-07-10

Is charging/power cable for Link 10 and Link 20 via USB C or USB Micro?

Asked by: LookingForSound
Hi there, thanks for reaching out. The JBL Link 10 and Link 20 speakers use micro USB charger ports for battery charging.
Answered by: Mario at Customer service
Date published: 2019-07-08

I want to use my speaker strictly for Bluetooth. Does the fact that my jbl link 20 constantly searches for a WiFi network kill my battery? Is there a way to shut off WiFi searching to conserve battery?

Asked by: Muabf
Great questions! Let's answer them one at a time. Our JBL LINK 20 speaker is designed to be a voice-activated speaker with the Google Assistant and operated on the Google Home app. It needs to be set up on the app in order to fully use its Bluetooth feature. With that said, once it's been set up, it will no longer continue searching for a WiFi network to connect to since it's already been connected during the set-up process. Then, you can also start to use it as a Bluetooth speaker. We hope this answers your questions. If you have any follow-ups, let us know through here: https://support.jbl.com/us/en/
Answered by: Zoe at Customer Service
Date published: 2019-07-10

How many devices can I pair my Link 20 to?

Asked by: Arcus2938
Hi there, in terms of pairing with Bluetooth, you can pair to multiple devices but you can only connect 1 device at a time.You'll need to turn off the Bluetooth on your current source/phone if you want to connect another one to it.
Answered by: Mario at Customer service
Date published: 2019-06-05

Hello.I touched the play button and the volume button up at the same time, because I wanted to reset. Now the lights on the front are turned on and off after a while. How do I fix this ???

Asked by: McDque
Hi there, the reset for the JBL Link 20 is by pressing and holding the mute button for 13 seconds while the speaker is turned on. I can see that you've already submitted a case with us and is already being handled by one of our Tech Support. Please reply to their email if you still need help.
Answered by: Mario at Customer service
Date published: 2019-06-02

I've had my jbl link 20 for 2 weeks and it just stopped working right in the middle of playing music now the 4 lights at the top keep flashing and it won't connect, please help!

Asked by: Eman1
Turn it off then back on but when you push the power button to turn it back on, hold it down until it starts flashing then open your Bluetooth and see if it connects. If it reconnects you good
Answered by: Cj000187
Date published: 2019-05-27

My JBL link continually tells me the mic is off and directs me to switch it on. I do this and the unit flashes away for a while, then re sets with the mic still off. The unit then informs me of this once again, and so on.... So what do I do?

Asked by: Buddylove
Hi there, let's try to reset your speaker by pressing and holding the mic button for 13 seconds while the JBL Link 20 is on. If this doesn't work, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Answered by: Mario at Customer service
Date published: 2019-05-21
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