JBL

JBL Free

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Item# JBLFREEBLKBT
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$149.95149.95 each
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JBL Free truly wireless in-ear headphones deliver signature JBL sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free is your ideal companion for calls, music and an active lifestyle.
At a Glance:
  • Truly wireless
  • JBL Signature Sound
  • 24 hours of combined playback
  • Smart charging case
  • Handsfree calls
  • Call mode
  • Easy controls
  • Comfort Stay Secure Fit
  • Splashproof
What's in the box:
  • 1 x JBL Free headphones
  • 1 x Charging case
  • 2 x sets of gel sleeves (M, L)
  • 3 x sets of silicone ear tips (S, M, L)
  • 1 x Micro USB charging cable
  • 1 x Quick start guide
  • 1 x Safety sheet
  • 1 x Warranty
  • 1 x Warning sheet
JBL Free truly wireless in-ear headphones deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free is your flexible companion for calls, music and an active lifestyle. You get 24 hours of combined playback: 4hrs of continuous listening on the headphones plus 20 hours of backup from the smart charging case. Comfort Stay Secure Fit ergonomics with 3 ear-tip and 2 gel sleeve sizes provide a tailored fit for all day wear and active use. The splashproof worry free IPX5 certified design keeps the music playing through sunshine and rain. Step up your listening experience in three easy ways: (1) use one earbud for calls, (2) use two earbuds for immersive music and (3) add the gel sleeves for secure fit during workouts.
General Specifications:
Bluetooth® version
4.2
Support
A2DP V1.3, AVRCP V1.6, HFP V1.6, HSP V1.2
Headset battery type
Lithium-ion polymer (3.7V, 85mAh)
Bluetooth® transmitter power
<9.5dBm
"Bluetooth® transmitter frequency range
2.402 – 2.480GHz"
"Bluetooth® transmitter modulation
GFSK, π/4 DQPSK, 8DPSK"
Charging case battery
1,500mAH (est)
Charging time
<2 hours
Compatability
Use with phones, tablets, computers
Product weight
99g
Audio Specifications:
Frequency response
10Hz – 22kHz
Ear bud battery life
Up to 4 hours
Dimensions:
Dynamic drivers
5.6 mm
JBL Free is rated 2.3 out of 5 by 11.
Rated 1 out of 5 by from Left bud didn't function properly, had to return. I had the same issues with the left earbud that some others have been reporting: Intermittent function out of the left side with the total duration of continuous music played out of the left side never exceeding 1-2 seconds at a time. I followed the reset instructions with no improvement. Harman customer service setup a replacement for me but it wont ship until they receive my return, so it sounds like it could take 2 weeks to get something in the mail. I haven't had a chance to really listen to these buds so my score only represents the fact that the product I received was a failure, not the performance of a functionally representative sample.
Date published: 2017-12-09
Rated 5 out of 5 by from Great sound! I bought 3 pairs of these and we are all very impressed with them. I agree with some reviews that at the first "pairing" the left ear cut-out a few times, but I'm hoping that after the 2nd or 3rd pairing this is no longer an issue. It happened particularly with Pandora and hoping that it was my settings under "Cell Network Audio Quality" which was clicked on. It does say that "Music will sound better, but may skip more often". Hopefully this is the issue. I haven't yet tried with other apps and/or call features. Overall, they are very comfortable and much more sound blocking than any earbuds that I have worn before. The buds cover your whole ear and I think that helps some with blocking outside noise.
Date published: 2017-11-10
Rated 1 out of 5 by from Problematic Bluetooth Connection I bought two pairs and both have a huge problem with audio intermittently cutting out in the left ear. It's very annoying and I would not recommend these.
Date published: 2017-11-30
Rated 5 out of 5 by from Impressive! I have owned these for 1-week now and find them AMAZING! Easy connectivity. Very comfortable and much more sound blocking than any earbuds that I have worn. I disagree with some of the reviews that I have read. The first "pairing" the left ear cut-out a few times, but after the 2nd or 3rd pairing this is no longer an issue. I believe what they are referring to is listening to music the way that it was intended to be heard with "great separation" unlike a Dolby surround home theater with 5-8 speakers where you don't hear the full separation. The volume is plenty load as I mowed my yard with them yesterday and not only did they block the mower noise, but sounded great also! the magnets in the charging dock "click in" to the charging pod to give you 4 - 4 hour charges or 16 hours of non-stop music. I an very impressed with these truly wireless Bluetooth earbuds!
Date published: 2017-10-29
Rated 1 out of 5 by from Left Not working, irresponsible Customer Service You will see a number of same reviews below saying left side has connection issue, which is very annoying. no need to explain further. By the way, right side is working well and I am currently using right side only. Customer service representative kindly(?) informed me that Harman doesn't provide international warranty and only covered as long as the product stays in US. (even bought at www.harmanaudio.com) Please keep in mind : never bring headphone outside, then your warranty is gone!
Date published: 2018-01-25
Rated 1 out of 5 by from Worst Wireless Product Ever Purchased! I don't usually write reviews, but I felt compelled to voice my distress with the quality of this product. I purchased these a couple months ago and I must say THESE EARBUDS ARE THE WORST! I cannot go ONE song without both earbuds fading in and out . It is so ANNOYING! They also fall off your ear way too easily. Unless you are taking a CASUAL walk, you shouldn't have any problems with them. The white plastic shell casing on the right earbud has popped open and wont click back in place- so you can see the wires and circuit making it look tacky. The silver "JBL" lettering on the charging case has fallen off as well. I would have returned them for my money back, but the right earbud fell out my ear (the first time I wear them) and chipped the plastic causing them not to be returnable due to the return policy. So I now have to live with them. I use to enjoy JBL products, but no longer will I be a customer of yours.
Date published: 2018-04-20
Rated 2 out of 5 by from Not great - sound went in and out immediately Was choosing between these and Apple EarPods. went with these because I’m a runner and I like the rubber tips. But on the first run, the sound was in and out of the left ear— I had to adjust it slightly to get it to play. Very frustrating. Carry case is a little big, too. Good idea but just not that well done, in my experience.
Date published: 2018-04-13
Rated 1 out of 5 by from Bluetooth pairing does not work Bought these a few months back and its very difficult to get both the buds to connect. The connection between the buds keeps getting disconnected. Sound quality is good for BT and it's disappointing that the connection is unstable.
Date published: 2018-02-21
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I just got these in the mail today, and the left earbud won't connect. How can I get this to pair with the right? The information in the manual is very scant.

Asked by: INHansen
We would like to work with you directly to help with your inquiry. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Answered by: Karl Vincent
Date published: 2018-03-14

How do I sync the jbl free earbuds with my iPhone and apple watch?

Asked by: Pamela 625
Simply put the JBL Free in pairing mode and follow the steps to pair a device on the Apple Watch and/or iPhone and you should be good to go.
Answered by: Zoe at Customer Service
Date published: 2018-03-14

Are these earphones able to receive software upgrades? The situation with the audio cutting in and out from one of the earbuds is widespread and there hasn't been an official response regarding this. If there will be a fix in the future or we are stuck.

Asked by: Charlypollo
As of this response, we have not been given any information if a software update is available, or even possible and if it is, on how it can be administered to the headphones. If you are experiencing this issue, we would like to work with you directly to help you. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Answered by: Steve S
Date published: 2018-03-07

My left ear bud on the free keeps goin in and out. Is there a known problem for this?

Asked by: Froggy76
We would like to work with you&nbsp;directly&nbsp;to help you with your issue. Please submit a case request at&nbsp;https://www.jbl.com/support-contact.html&nbsp;and the Customer Service Team will be more than happy to assist you.
Answered by: Steve S
Date published: 2018-01-12

When I'm listening to music, the left side breaks down a lot, as if I lost the signal. this is very annoying. How can i fix this. regards saul

Asked by: saul
We would like to work with you directly.&nbsp;Please submit a case request at&nbsp;https://www.harmanaudio.com/support-contact.html&nbsp;and the Customer Service Team will be more than happy to assist you.
Answered by: Zoe at Customer Service
Date published: 2017-12-17

how do you change the music and control volume

Asked by: interested
The JBL Free does not feature volume control. To use the track control,&nbsp;you press the button on the left ear one to skip forward and press it twice to go back to the previous track.
Answered by: Mario at Customer Service
Date published: 2017-12-02

Does not it support the APTX function?

Asked by: Bali
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